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InHome (Wellington, Kapiti, Christchurch)

Using the software for Mac OS X 10.2 and above

Configuring iPassConnect in MAC OS

Information on configuring your iPassConnect software can be found in the relevant user guides. To access the guide click here

For your convenience, we have listed some of the common configuration settings below.

E-mail

In order to use your usual e-mail client (e.g. Outlook Express, Apple Mail) to access your e-mail while overseas you'll need to have Mail+ enabled on your Clearnet account.

This can be done through TelstraClear self-service portal at the following link.

Updating The iPassConnnect Phonebook

Launch the iPassConnect software, click on the iPassConnect menu and select Update Phonebook.

Dial Properties

The Dial Properties section allows you to configure information for special prefixes, call waiting, dial tones and location. If using Wireless or Wired Broadband as your access method, ignore these instructions.

Click on the iPassConnect menu, select Preferences then click on the Dial Settings tab.

To access outside line dial is used when you are in a locations such as hotels and businesses where a number must be dialled before being able to make a phone call to an outside line e.g. from some businesses you must dial 1 and wait for a dial tone before being able to call a phone number.

Call waiting services create an audible beeping noise on the line during a conversation to alert the caller than another call is coming through. If this happens during an internet session, the computer may drop the connection. To disable this, select a disabling prefix from the dropdown list.

There are two different types of dialling systems used in the world:

Tone
Pulse

Tone is the system used in New Zealand and any country that uses touch tone phones. Pulse is the older system which, instead of audible tones, uses a series of clicks when dialling. You may need to consult someone in the country you’re in to find out which system is in use. Once known, select the appropriate dialling system using the Dial using dropdown list.

Bookmarks

NOTE: Bookmarks can become obsolete when the phonebook is updated. If you try to connect to an old bookmark, that number might not be in existence any more - check your current phonebook to see if the number is listed as a valid access point.

To create a bookmark, browse for an access point as you normally would, select the access point you want to bookmark, click on the Bookmarks menu and select Add Bookmark.

To connect using a bookmark, click on the Bookmarks menu, select Show Bookmarks and select the bookmark by clicking on it on the list of bookmarks that appears on the right hand side.

To modify a bookmark, click on the Bookmarks menu, select Show Bookmarks and click on the magnifying glass icon next to the bookmark you want to modify.

To delete a bookmark, click on the Bookmarks menu, select Show Bookmarks and select the bookmark you want to delete. From the Bookmarks menu, choose Remove Bookmark.

Using iPassConnect With MAC OS

Before using these instructions, ensure you have:

Installed the latest version of iPassConnect available from the TelstraClear website
Updated the iPassConnect phone book

To update the iPassConnect phone book; launch the iPassConnect software, click on the iPassConnect menu and select Update Phonebook.

Getting Started

If using broadband, ensure that you locate a known iPass access point. A list of access points can be found by navigating to the iPass website and using the accessing the access point locator tool at the top of the screen.

If using Wired Broadband as your access method, ensure you plug your laptop (or other internet device) directly into the access point using an Ethernet cable.
If using Wireless Broadband, ensure your wireless adaptor is enabled.
If using Modem (dial up), ensure your computer is connected to a phone line.

From your Applications folder, double-click on the iPassConnect icon.

How to Connect

Select the relevant connection type from the tabs at the top.

The most common connection types are Modem, Wireless Broadband and Wired Broadband.

Select a country, state and city using the dropdown lists.

Select an access point and click Connect.

If prompted, enter your Clearnet username and password.

For more information on using iPassConnect, consult the iPassConnect MAC OS User Guide.