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What are TelstraClear Contact Centre solutions?
When interacting with your business, your customers expect choice and service excellence. From easy-to-remember toll free 0800 and 0508 numbers, to multi channel and media solutions, TelstraClear help you meet those expectations - cost effectively and reliably.
TelstraClear Contact Centre solutions include:
- TelstraClear Network Contact Centre
- TelstraClear Dialler on Demand
- TelstraClear Network IVR
- TelstraClear Network Speech Recognition
- Customer Premise Equipment Solutions
- Workforce Management Solutions
- Consultancy Service
- Outsourcing
How can TelstraClear Contact Centre solutions benefit my business?
TelstraClear Contact Centre solutions can help you:
- increase your capacity to manage call traffic
- maximise the efficiency and productivity of contact centre staff
- reduce paper handling and information processing by field and office staff
- better integrate data into existing back-office applications (inventory, payroll, time and attendance, etc.)
- bill customers more accurately and be ready in case of customer disputes
- locate workers quickly in emergencies
- effortlessly and intelligently populate schedules and rosters
Why choose Contact Centre solutions from TelstraClear?
For more than 12 years, TelstraClear has successfully deployed contact centre solutions for organisations up and down New Zealand. We partner with leading contact centre equipment and software vendors, enabling us to customise the right solution for your needs. We offer a range of investment and pricing models, helping to minimise capital expenditures and ongoing costs. And we provide the security of solutions hosted in TelstraClear's reliable, high-availability network.
Product Demonstrations
We are happy to arrange a viewing of a contact centre with a solution similar to your requirements.
